Privacy Policy – SKYLOOP
Effective Date: 31 May 2025
Company Name: SKYLOOP BROTHERS
Company Number: 16484615
Registered Address: 7 Wyndham Pi, Cardiff, CF11 6DS, United Kingdom
Director: Ramzan Ashiq
At SKYLOOP, accessible via our official website and platforms, safeguarding your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our eCommerce store.
1. Information We Collect
We may collect and process the following categories of personal data:
a. Personal Identification Information
-
Name
-
Email address
-
Phone number
-
Shipping and billing address
-
Payment information (secured and encrypted)
b. Technical Information
-
IP address
-
Browser type and version
-
Time zone setting
-
Device type
-
Operating system
c. Usage Information
-
Product pages viewed
-
Time spent on site
-
Cart actions and preferences
-
Communication history (e.g. customer service chats)
2. How We Use Your Data
We collect and use your data to:
-
Process and deliver your orders efficiently
-
Provide customer support and updates
-
Improve user experience and optimize our website
-
Send order updates, promotional offers, and relevant news (only with your consent)
-
Comply with legal and regulatory obligations under UK law
3. Data Sharing & Disclosure
We never sell or rent your personal data. However, we may share your data with:
-
Logistics partners to fulfill orders
-
Payment processors for secure transactions
-
IT and hosting providers who help run our platform
-
Legal or government authorities when required by law or for fraud prevention
All third-party service providers are contractually obligated to comply with strict data privacy standards.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and track analytics. You can manage cookie preferences in your browser settings.
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., for accounting or legal compliance).
6. Your Data Rights (UK GDPR)
As a UK user, you have the right to:
-
Access your personal data
-
Correct inaccurate information
-
Request deletion of your data
-
Object to or restrict certain types of processing
-
Withdraw consent at any time (for marketing)
To exercise your rights, please contact us at:
📧 Email: support@skyloop.uk (or insert your active email)
📞 Customer Service: [Insert contact number if available]
7. Security Measures
SKYLOOP uses industry-standard encryption and security measures (including SSL) to protect your personal information. However, while we take reasonable precautions, no method of online transmission is 100% secure.
8. Children’s Privacy
Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
9. Policy Updates
We may revise this Privacy Policy occasionally to comply with legal updates or improve clarity. All changes will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
SKYLOOP BROTHERS LTD
7 Wyndham Pi, Cardiff, CF11 6DS, United Kingdom
📧 Email: support@skyloop.uk